Access Bank Plc has reiterated its commitment to mentoring and enhancing the entrepreneurial skills of youths to make them self-reliant and job creators.
The bank’s Regional Sales Director, North Central, Mr. Adebanji Jimoh, said the bank remained resolute in supporting the economy in the area of entrepreneurial skills development and promotion.
Speaking during the National Youth Service Corps (NYSC)/ Access Bank Accesspreneur competition in Abuja, he said the bank strongly believed in giving back to the society.
The event witnessed the presentation of a total sum of N2.5 million to successful corps members to pursue their entrepreneurial aspirations.
Jimoh said through the accesspreneur competition, the bank seeks to identify young Nigerian corps members who have that potential to do business or become an entrepreneur.
He said,”Don’t forget that Dangote started like this and so it is our view to produce as many Dangotes in the future as we can.
Also, the bank has announced plans to expand on its AccessX Experience Centers in the next few years in a bid to enhance customer’s experience especially for digital complaints and resolution.
The AccessX experience centered esthetics offer customers a full-on digital experience with an array of smartphones for customers to conduct banking services and technology savvy personnel to attend to customers’ needs in prompt time.
The Group Head, Retail operations at the bank, Mr. Abraham Aziegbe, disclosed this recently at the unveiling of the AccessX Experience Centre at Maryland, Lagos.
Aziegbe explained that newly experience centre will act as one-stop Digital hub where its customers can truly experience the bank’s digital capabilities and get opportunities to experience fast and quality services which would include an extended banking time and days.
He noted that the centres are the banks attempt to show customers related to digital channels and a place to demonstrate the best of its innovative solutions through self-service banking as well as meeting the needs of its existing and potential customers.
He said: “With over 90 per cent of the transactions done digitally and when our customers have a need on these digital platforms, they should be able to go to a place where those needs can be fixed promptly. You have issues like profile management, mobile app activation, online registration and other transactions that a customer needs to do on our digital platforms.
Also speaking at the unveiling, the Customer Experience Manager, Access Bank, Nellie Oghenekohwo, said that the newly launched experience center will cater to many other things that customers want or seek on their accounts from a digital perspective.
